LISTEN CUSTOMER SERVICE INTELLIGENCE
0441.889.636 · rovalta.com · 24/09/2026
ACTIVE
LISTEN CUSTOMER SERVICE INTELLIGENCE
Financial year 2024 · closed on 31/12/2024
Net result
1,2 k €
-96.3% YoY
Gross margin
9,1 k €
-76.8% YoY
Equity
25,3 k €
+5.1% YoY
Overview
What does LISTEN CUSTOMER SERVICE INTELLIGENCE do?
LISTEN CUSTOMER SERVICE INTELLIGENCE is a Private limited company incorporated in 1990. Its registered office is in Watermael-Boitsfort.
Legal situation
● Normal situation
BCE/KBO no. / VAT
BE 0441.889.636
Incorporation
23/10/1990
Legal form
Private limited company
Registered office
Heiligenborre 108
1170 Watermael-Boitsfort · BruxellesSee on map
1170 Watermael-Boitsfort · BruxellesSee on map
Contributed capital
18 592,00 €
Latest accounts
31/12/2024
Signals
ProfitableGood liquidityPositive cashflowPositive EBITDA
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Financials
Trend over 18 financial years
| 2024 | 2023 | 2022 | 2021 | 2020 | 2019 | 2018 | 2017 | 2016 | 2015 | 2014 | 2013 | 2012 | 2011 | 2010 | 2009 | 2008 | 2007 | ||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Income statement | |||||||||||||||||||||||||||||||||||
| Gross margin | 9,1 k € | -76.8% | 39,4 k € | +291% | -20,6 k € | -390% | -4,2 k € | -188% | 4,8 k € | +67.5% | 2,9 k € | +131% | -9,2 k € | -247% | 6,3 k € | -42.1% | 10,9 k € | +247% | -7,4 k € | -180% | 9,3 k € | -90.2% | 94,4 k € | +46.3% | 64,5 k € | +448% | 11,8 k € | -82.2% | 66,1 k € | -5.2% | 69,7 k € | +421% | 13,4 k € | +73.6% | 7,7 k € |
| EBITDA | 8,2 k € | -78.8% | 38,7 k € | +273% | -22,4 k € | -275% | -6 k € | -235% | 4,4 k € | +76.9% | 2,5 k € | +126% | -9,6 k € | -267% | 5,7 k € | -42.9% | 10,1 k € | +213% | -8,9 k € | -209% | 8,2 k € | -91.1% | 92,2 k € | +45.5% | 63,4 k € | +490% | 10,7 k € | -83.6% | 65,5 k € | -5.1% | 69 k € | +440% | 12,8 k € | +94.2% | 6,6 k € |
| Operating result | 4,7 k € | -86.4% | 34,8 k € | +233% | -26,3 k € | -180% | -9,4 k € | -743% | 1,5 k € | -3.0% | 1,5 k € | +114% | -10,6 k € | -347% | 4,3 k € | -46.1% | 8 k € | +168% | -11,8 k € | -444% | 3,4 k € | -95.3% | 73,3 k € | +43.7% | 51 k € | +2530% | -2,1 k € | -104% | 54 k € | -4.7% | 56,7 k € | +2640% | 2,1 k € | +123% | -9,1 k € |
| Net result | 1,2 k € | -96.3% | 32,9 k € | +218% | -27,9 k € | -165% | -10,5 k € | -17166% | -61 € | -481% | 16 € | +100% | -13 k € | -998% | 1,4 k € | -81.1% | 7,6 k € | +167% | -11,4 k € | -589% | 2,3 k € | -94.9% | 45,6 k € | +35.5% | 33,6 k € | +470% | -9,1 k € | -121% | 43,3 k € | -1.4% | 43,9 k € | +9579% | -463,5 € | +96.1% | -11,9 k € |
| Balance sheet | |||||||||||||||||||||||||||||||||||
| Equity | 25,3 k € | +5.1% | 24,1 k € | +375% | -8,8 k € | -146% | 19,1 k € | -35.6% | 29,6 k € | -0.2% | 29,7 k € | +0.1% | 29,7 k € | -30.4% | 42,6 k € | +3.5% | 41,2 k € | +22.8% | 33,5 k € | -25.4% | 45 k € | -11.2% | 50,6 k € | +68.6% | 30 k € | +109% | 14,4 k € | -38.8% | 23,5 k € | -6.7% | 25,2 k € | +1964% | 1,2 k € | -27.6% | 1,7 k € |
| Total assets | 108 k € | +41.9% | 76,1 k € | +33.7% | 56,9 k € | -12.9% | 65,3 k € | -55.5% | 146,9 k € | +279% | 38,7 k € | -27.7% | 53,6 k € | -21.6% | 68,3 k € | +23.3% | 55,4 k € | +25.4% | 44,2 k € | -39.7% | 73,2 k € | -33.6% | 110,3 k € | +34.3% | 82,1 k € | +75.6% | 46,8 k € | -62.2% | 123,7 k € | +14.1% | 108,4 k € | +74.0% | 62,3 k € | -11.0% | 70 k € |
| Cash | 5,1 k € | -36.8% | 8,1 k € | +80.7% | 4,5 k € | -57.9% | 10,6 k € | -89.2% | 98,4 k € | +2105% | 4,5 k € | -8.5% | 4,9 k € | -86.4% | 35,8 k € | -14.8% | 42,1 k € | +28.0% | 32,8 k € | -42.3% | 56,9 k € | -24.9% | 75,8 k € | +419% | 14,6 k € | +111% | 6,9 k € | -85.7% | 48,3 k € | +55.6% | 31,1 k € | +109% | 14,9 k € | -16.5% | 17,8 k € |
| Debts | 82,6 k € | +59.0% | 52 k € | -20.8% | 65,7 k € | +42.0% | 46,2 k € | -7.0% | 49,7 k € | +449% | 9,1 k € | -62.1% | 23,9 k € | -6.8% | 25,7 k € | +80.6% | 14,2 k € | +33.7% | 10,6 k € | -62.4% | 28,3 k € | -52.6% | 59,7 k € | +14.5% | 52,1 k € | +60.9% | 32,4 k € | -66.8% | 97,7 k € | +17.4% | 83,2 k € | +36.3% | 61,1 k € | -10.6% | 68,3 k € |
Estimate
Indicative valuation
As an indication, this company is worth
between 0 € and 100 k€
See the valuationGovernance
Board of directors
Seen on filing of 31/12/2024 · 1 active · 6 ended
Active mandates
Stéphanie CALEMBERT
ActiveEnded mandates
Stéphanie CALEMBERT
EndedStéphany CALEMBERT
EndedChantal Mevr. VERDICKT
EndedChantal Verdickt
EndedFinancials
Annual accounts
Full financial information
| 2024 | 2023 | 2022 | 2021 | 2020 | 2019 | |
|---|---|---|---|---|---|---|
| Type of account | Micro model | Micro model | Micro model | Micro model | Micro model | Micro model |
| Start of the financial year | 01/01/2024 | 01/01/2023 | 01/01/2022 | 01/01/2021 | 01/01/2020 | 01/01/2019 |
| Closing of the financial year | 31/12/2024 | 31/12/2023 | 31/12/2022 | 31/12/2021 | 31/12/2020 | 31/12/2019 |
| Length of the financial year | 12 months | 12 months | 12 months | 12 months | 12 months | 12 months |
| Filing date | 19/09/2025 | 13/06/2024 | 30/06/2023 | 07/06/2022 | 22/06/2021 | 15/06/2020 |
| General meeting | 02/06/2025 | 02/06/2024 | 02/06/2023 | 02/06/2022 | 02/06/2021 | 02/06/2020 |
| Currency of the financial year | EUR | EUR | EUR | EUR | EUR | EUR |
| NBB quality label | Satisfying controls | Satisfying controls | Satisfying controls | Satisfying controls | Satisfying controls | Satisfying controls |
Ratios
Financial ratios
Looking for more information about this company?
Try for 7 daysFilings
Annual accounts filings
18 filings with the NBB
| Model | Closing | General meeting | Filed | Language | Document |
|---|---|---|---|---|---|
| Micro model | 31/12/2024 | 02/06/2025 | 19/09/2025 | French | |
| Micro model | 31/12/2023 | 02/06/2024 | 13/06/2024 | French | |
| Micro model | 31/12/2022 | 02/06/2023 | 30/06/2023 | French | |
| Micro model | 31/12/2021 | 02/06/2022 | 07/06/2022 | French | |
| Micro model | 31/12/2020 | 02/06/2021 | 22/06/2021 | French | |
| Micro model | 31/12/2019 | 02/06/2020 | 15/06/2020 | French | |
| Micro model | 31/12/2018 | 02/06/2019 | 01/07/2019 | French | |
| Micro model | 31/12/2017 | 19/06/2018 | 21/06/2018 | French | |
| Micro model | 31/12/2016 | 09/06/2017 | 03/07/2017 | French | |
| Abridged model | 31/12/2015 | 23/06/2016 | 19/07/2016 | French | |
| Abridged model | 31/12/2014 | 02/06/2015 | 24/06/2015 | French | |
| Abridged model | 31/12/2013 | 02/06/2014 | 10/06/2014 | French | |
| Abridged model | 30/06/2012 | 18/02/2013 | 25/02/2013 | French | |
| Abridged model | 30/06/2011 | 01/12/2011 | 27/12/2011 | Dutch | |
| Abridged model | 30/06/2010 | 01/12/2010 | 09/12/2010 | Dutch | |
| Abridged model | 30/06/2009 | 01/12/2009 | 29/12/2009 | Dutch | |
| Abridged model | 30/06/2008 | 01/12/2008 | 07/01/2009 | Dutch | |
| Abridged model | 30/06/2007 | 01/12/2007 | 25/01/2008 | Dutch |
Valuation
Estimate
Indicative valuation
Order of magnitude
As an indication, this company is worth
between 0 € and 100 k€
The detail comes with the Business plan: low and high bounds, the valuation bridge for each financial year, transaction multiples by sector and size, group valuation and exports.
Disclaimer
Indicative estimate based on public sector multiples and the filed annual accounts. It is neither a certified valuation nor financial or investment advice.
Directors & structure
Governance
Board of directors
Seen on filing of 31/12/2024 · 1 active · 6 ended
Active mandates
Stéphanie CALEMBERT
ActiveEnded mandates
Stéphanie CALEMBERT
EndedStéphany CALEMBERT
EndedChantal Mevr. VERDICKT
EndedChantal Verdickt
EndedShareholders
Ownership and network
Looking for more information about this company?
Try for 7 daysPublications
Belgian Official Gazette
Belgian Official Gazette publications
- Mandates28/02/2022MODIFICATION FORME JURIDIQUE - SIEGE SOCIAL - DEMISSIONS, NOMINATIONS
- Other24/05/2013ASSEMBLEE GENERALE - ANNEE COMPTABLE
- Mandates11/01/2012DEMISSIONS, NOMINATIONS
- Mandates18/08/2008DEMISSIONS, NOMINATIONS
- Capital / shares31/05/2006ALGEMENE VERGADERING - KAPITAAL - AANDELEN - STATUTEN (VERTALING, COÖRDINATIE, OVERIGE WIJZIGINGEN, )
Source: Belgian Official Gazette
Similar companies
Competition
Similar companies
A company's peers, by sector and size, are included in the Business plan.
See the Business planTimeline
Timeline
- 2024Annual accounts 20241,2 k €↓
- 2023Annual accounts 202332,9 k €↑
- 2022Annual accounts 2022-27,9 k €↓
- 2021Annual accounts 2021-10,5 k €↓
- 2020Annual accounts 2020-61 €↓
- 2019Annual accounts 201916 €↑
- 2018Annual accounts 2018-13 k €↓
- 2017Annual accounts 20171,4 k €↓
- 2016Annual accounts 20167,6 k €↑
- 2015Annual accounts 2015-11,4 k €↓
- 2014Annual accounts 20142,3 k €↓
- 2013Annual accounts 201345,6 k €↑
- 2012Annual accounts 201233,6 k €↑
- 2011Annual accounts 2011-9,1 k €↓
- 2010Annual accounts 201043,3 k €↓
- 2009Annual accounts 200943,9 k €↑
- 2008Annual accounts 2008-463,5 €↑
- 2007Annual accounts 2007-11,9 k €
- 23/10/1990IncorporationPrivate limited company