ACTIVE

WALLONIE BRUXELLES CONTACT CENTER

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Financial year 2025 · Closed on 31/12/2025

Net result1,3 M €+37,8 %over 1 year
Revenue29 M €-29,0 %over 1 year
Equity6,4 M €+25,2 %over 1 year
Workforce360,4 ETP-9,1 %over 1 year

Identity

Source · BCE/KBO

WALLONIE BRUXELLES CONTACT CENTER is a Public limited company incorporated in 2008. Its main activity is: Activities of call centres. Its registered office is in Ans. It employs on average 360,4 ETP workers (FTE).

Legal situation
Normal situation
BCE/KBO no. / VAT
BE 0807.319.518
Incorporation
23/10/2008
Legal form
Public limited company
Registered office
Rue Jean Jaurès 46
4430 Ans · WallonieSee on map
Contributed capital
61 500,00 €
Latest accounts
31/12/2025
Average workforce
360,4 ETP
Joint committees (2)
  • 200
  • 218
Signals
ProfitableSolid equityLow riskGood liquidityPositive cashflowPositive EBITDAHealthy social debtsHigh revenue

Financials

Source · NBB, 17 filings

Trend over 17 financial years

20252024202320222021
Income statement
Revenue29 M €40,8 M €35,4 M €36 M €34 M €
EBITDA2,1 M €1,6 M €1,1 M €1 M €1 M €
Operating result1,9 M €1,5 M €1,1 M €1,1 M €845,8 k €
Net result1,3 M €939,1 k €675,1 k €686 k €471,2 k €
Balance sheet
Equity6,4 M €5,1 M €4,2 M €3,5 M €2,8 M €
Total assets11 M €13,2 M €9,7 M €14,7 M €17,2 M €
Cash2,2 M €––––
Debts4,1 M €7,7 M €5,3 M €11,2 M €14,2 M €
Other
Workforce360,4 ETP396,6 ETP412,2 ETP401,4 ETP311,1 ETP

Valuation

Indicative valuation

As an indication, this company is worth

between 10 M€ and 25 M€
See the valuation

Board of directors

Source · NBB, accounts to 31/12/2023

5 active · 53 ended

Last known composition, from the accounts closed on 31/12/2023, more than two years before the latest accounts. The mandates shown may have expired.

Active mandates

Edouard RODRIGUEZ

Managing director · since 02 juin 2023 · until 01 juin 2029

Active
BERTRAND DEMONCEAU

Director · since 25 octobre 2022 · until 02 juin 2023

Active
JULIE FERNANDEZ FERNANDEZ

Director · since 25 octobre 2022 · until 02 juin 2023

Active
LETITIA DUMONT

Director · since 25 octobre 2022 · until 02 juin 2023

Active
CARINE HOUGARDY

Vice-chairman of the board of directors · since 20 octobre 2008 · until 02 juin 2023

Active

Ended mandates

Bertrand DEMONCEAU

Director · since 25 octobre 2022 · until 21 mai 2024

Ended
JULIE FERNANDEZ FERNANDEZ

Director · since 25 octobre 2022 · until 21 mai 2024

Ended
Létitia DUMONT

Director · since 25 octobre 2022 · until 21 mai 2024

Ended
Laurent LEVAUX

Chairman of the board of directors · since 25 octobre 2019 · until 28 mai 2020

Ended

Full financial information

Source · NBB
202520242023202220212020
Type of accountFull modelFull modelFull modelFull modelFull modelFull model
Start of the financial year01/01/202501/01/202401/01/202301/01/202201/01/202101/01/2020
Closing of the financial year31/12/202531/12/202431/12/202331/12/202231/12/202131/12/2020
Length of the financial year12 months12 months12 months12 months12 months12 months
Filing date10/06/202617/06/202502/07/202404/09/202324/06/202224/06/2021
General meeting04/06/202630/05/202530/05/202426/05/202317/06/202227/05/2021
Currency of the financial yearEUREUREUREUREUREUR
NBB quality labelSatisfying controlsSatisfying controlsSatisfying controlsSatisfying controlsSatisfying controlsSatisfying controls

Financial ratios

Source · NBB

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Annual accounts filings

Source · NBB, 17 filings
ModelClosingGeneral meetingFiledLanguageDocument
Full model31/12/202504/06/202610/06/2026FrenchPDF
Full model31/12/202430/05/202517/06/2025FrenchPDF
Full model31/12/202330/05/202402/07/2024FrenchPDF
Full model31/12/202226/05/202304/09/2023FrenchPDF
Full model31/12/202117/06/202224/06/2022FrenchPDF
Full model31/12/202027/05/202124/06/2021FrenchPDF
Full model31/12/201912/06/202013/07/2020FrenchPDF
Full model31/12/201825/04/201914/05/2019FrenchPDF
Full model31/12/201726/04/201803/05/2018FrenchPDF
Full model31/12/201627/04/201726/05/2017FrenchPDF
Full model31/12/201528/04/201627/05/2016FrenchPDF
Full model31/12/201430/04/201529/05/2015FrenchPDF
Full model31/12/201320/05/201403/06/2014FrenchPDF
Full model31/12/201221/05/201322/05/2013FrenchPDF
Full model31/12/201115/05/201229/05/2012FrenchPDF
Full model31/12/201017/05/201117/06/2011FrenchPDF
Full model31/12/200918/05/201016/06/2010FrenchPDF

Indicative valuation

Order of magnitude

As an indication, this company is worth

between 10 M€ and 25 M€

The detail comes with the Business plan: low and high bounds, the valuation bridge for each financial year, transaction multiples by sector and size, group valuation and exports.

Discover the Business plan
Disclaimer

Indicative estimate based on public sector multiples and the filed annual accounts. It is neither a certified valuation nor financial or investment advice.

Board of directors

Source · NBB, accounts to 31/12/2023

5 active · 53 ended

Last known composition, from the accounts closed on 31/12/2023, more than two years before the latest accounts. The mandates shown may have expired.

Active mandates

Edouard RODRIGUEZ

Managing director · since 02 juin 2023 · until 01 juin 2029

Active
BERTRAND DEMONCEAU

Director · since 25 octobre 2022 · until 02 juin 2023

Active
JULIE FERNANDEZ FERNANDEZ

Director · since 25 octobre 2022 · until 02 juin 2023

Active
LETITIA DUMONT

Director · since 25 octobre 2022 · until 02 juin 2023

Active
CARINE HOUGARDY

Vice-chairman of the board of directors · since 20 octobre 2008 · until 02 juin 2023

Active

Ended mandates

Bertrand DEMONCEAU

Director · since 25 octobre 2022 · until 21 mai 2024

Ended
JULIE FERNANDEZ FERNANDEZ

Director · since 25 octobre 2022 · until 21 mai 2024

Ended
Létitia DUMONT

Director · since 25 octobre 2022 · until 21 mai 2024

Ended
Laurent LEVAUX

Chairman of the board of directors · since 25 octobre 2019 · until 28 mai 2020

Ended

Ownership and network

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Belgian Official Gazette publications

Source · Belgian Official Gazette
  • Mandates11/07/2024
    DEMISSIONS, NOMINATIONS
    PDF
  • Registered office31/10/2023
    STATUTS (TRADUCTION, COORDINATION, AUTRES MODIFICATIONS, …) - SIEGE SOCIAL
    PDF
  • Mandates30/10/2023
    DEMISSIONS, NOMINATIONS
    PDF
  • Mandates20/09/2023
    DEMISSIONS, NOMINATIONS
    PDF
  • Mandates29/06/2023
    DEMISSIONS, NOMINATIONS
    PDF
  • Mandates14/06/2023
    DEMISSIONS, NOMINATIONS
    PDF
  • Mandates16/11/2022
    DEMISSIONS, NOMINATIONS
    PDF
  • Mandates06/10/2021
    DEMISSIONS, NOMINATIONS
    PDF

Similar companies

A company's peers, by sector and size, are included in the Business plan.

See the Business plan

Timeline

  1. 2025
    Annual accounts 20251,3 M €↑
  2. 2024
    Annual accounts 2024939,1 k €↑
  3. 2023
    Annual accounts 2023675,1 k €↓
  4. 2022
    Annual accounts 2022686 k €↑
  5. 2021
    Annual accounts 2021471,2 k €↓
  6. 2021
    Name changeWBCC
  7. 2020
    Annual accounts 2020677,8 k €↑
  8. 2019
    Annual accounts 2019596,1 k €↓
  9. 2018
    Annual accounts 2018637,6 k €↑
  10. 2017
    Annual accounts 2017629,1 k €↑
  11. 2016
    Annual accounts 2016536,8 k €↑
  12. 2015
    Annual accounts 201527,6 k €↑
  13. 2014
    Annual accounts 201424 k €↓
  14. 2013
    Annual accounts 201339,9 k €↓
  15. 2012
    Annual accounts 201240,1 k €↓
  16. 2011
    Annual accounts 201149,3 k €↑
  17. 2010
    Annual accounts 201045,7 k €
  18. 2009
    Annual accounts 2009
  19. 2009
    Name changeWALLONIE BRUXELLES CONTACT CENTER
  20. 23/10/2008
    IncorporationPublic limited company