CUSTOMER CONTACT & CXFORUM
0871.865.395 · rovalta.com · 25/09/2026
ACTIVE
CUSTOMER CONTACT & CXFORUM
Financial year 2025 · Closed on 31/12/2025
Net result-23,7 k €-5 689,1 %over 1 year
Gross margin-14,1 k €-2 018,6 %over 1 year
Equity51,7 k €-31,5 %over 1 year
Overview
Identity
Source · BCE/KBOCUSTOMER CONTACT & CXFORUM is a Non-profit organization incorporated in 2005. Its main activity is: Libraries, archives, museums and other cultural activities. Its registered office is in Vilvoorde.
- Legal situation
- Normal situation
- BCE/KBO no. / VAT
- BE 0871.865.395
- Incorporation
- 14/02/2005
- Legal form
- Non-profit organization
- Registered office
- Luchthavenlaan 27 box 23
1800 Vilvoorde · FlandreSee on map - Latest accounts
- 31/12/2025
Activities (NACE)
Signals
Solid equityGood liquidity
Financials
Source · NBB, 8 filingsTrend over 7 financial years
| 2025 | 2024 | 2023 | 2022 | 2021 | |||||
|---|---|---|---|---|---|---|---|---|---|
| Income statement | |||||||||
| Gross margin | -14,1 k € | -2019% | -664,9 € | +98.6% | -48,8 k € | -413% | 15,6 k € | -38.3% | 25,3 k € |
| EBITDA | -23,4 k € | -3014% | -750 € | +98.5% | -48,9 k € | -420% | 15,3 k € | +103% | 7,5 k € |
| Operating result | -23,4 k € | -3014% | -750 € | +98.5% | -48,9 k € | -420% | 15,3 k € | +103% | 7,5 k € |
| Net result | -23,7 k € | -5689% | -410,3 € | +99.2% | -49,8 k € | -431% | 15 k € | +76.6% | 8,5 k € |
| Balance sheet | |||||||||
| Equity | 51,7 k € | -31.5% | 75,4 k € | -0.5% | 75,8 k € | -39.6% | 125,7 k € | +13.6% | 110,6 k € |
| Total assets | 171,2 k € | -26.0% | 231,4 k € | -10.1% | 257,5 k € | +33.2% | 193,3 k € | +30.4% | 148,2 k € |
| Cash | 82,6 k € | +511% | 13,5 k € | -77.3% | 59,4 k € | +443% | 10,9 k € | -42.3% | 19 k € |
| Debts | 19,1 k € | -58.6% | 46,1 k € | -74.6% | 181,4 k € | +168% | 67,7 k € | +79.9% | 37,6 k € |
Valuation
Indicative valuation
As an indication, this company is worth
between 0 € and 100 k€
See the valuationBoard of directors
Source · NBB, accounts to 31/12/202513 active · 46 ended
Active mandates
Active
Active
Stijn Schyvens
ActiveActive
Active
Active
Michel Delfosse
ActiveActive
Active
Active
Active
Other companies at this address
Luchthavenlaan 27 1800 Vilvoorde| Company | CBE no. |
|---|---|
37th Hole● Bankrupt | 0780.499.216 |
Adunio● Bankrupt | 0735.817.749 |
AGRIMADIS● Active | 0537.283.691 |
AgriRecover● Active | 0460.437.521 |
Belgian Triathlon● Active | 0428.753.460 |
BRUSSELS CAPITAL BEACH VOLLEY● Active | 0644.650.914 |
BRUVIL● Active | 0662.864.148 |
CARRON - ADVOCAAT● Active | 0466.631.366 |
CIARAMIX● Active | 0899.511.880 |
CLOUD EXPLORERS SOLUTIONS● Active | 0818.130.464 |
DE COENE● Active | 0872.465.411 |
DEN DRIES● Active | 0839.558.853 |
DLDC CONSULTING● Bankrupt | 0823.376.481 |
Ecowatt Holding● Active | 0800.425.786 |
Ecowatt - Vandenbroecke● Active | 0456.297.896 |
EURIKAS● Active | 0533.923.434 |
EV FLEET● Active | 1014.643.556 |
| 0670.883.177 | |
FLOWTECH BELGIUM● Active | 0406.409.115 |
Hearing Health Forum● Active | 1037.408.664 |
Financials
Full financial information
Source · NBB| 2025 | 2024 | 2023 | 2022 | 2021 | 2020 | |
|---|---|---|---|---|---|---|
| Type of account | Abridged model | Abridged model | Abridged model | Abridged model | Abridged model | Abridged model |
| Start of the financial year | 01/01/2025 | 01/01/2024 | 01/01/2023 | 01/01/2022 | 01/01/2021 | 01/01/2020 |
| Closing of the financial year | 31/12/2025 | 31/12/2024 | 31/12/2023 | 31/12/2022 | 31/12/2021 | 31/12/2020 |
| Length of the financial year | 12 months | 12 months | 12 months | 12 months | 12 months | 12 months |
| Filing date | 02/07/2026 | 24/07/2025 | 24/07/2024 | 18/07/2023 | 07/07/2022 | 19/07/2021 |
| General meeting | 20/05/2026 | 25/06/2025 | 25/06/2024 | 30/06/2023 | 23/06/2022 | 21/06/2021 |
| Currency of the financial year | EUR | EUR | EUR | EUR | EUR | EUR |
| NBB quality label | Satisfying controls | Satisfying controls | Satisfying controls | Satisfying controls | Satisfying controls | Satisfying controls |
Financial ratios
Source · NBBLooking for more information about this company?
Try for freeAnnual accounts filings
Source · NBB, 8 filings| Model | Closing | General meeting | Filed | Language | Document |
|---|---|---|---|---|---|
| Abridged model | 31/12/2025 | 20/05/2026 | 02/07/2026 | Dutch | |
| Abridged model | 31/12/2024 | 25/06/2025 | 24/07/2025 | Dutch | |
| Abridged model | 31/12/2023 | 25/06/2024 | 24/07/2024 | Dutch | |
| Abridged model | 31/12/2022 | 30/06/2023 | 18/07/2023 | Dutch | |
| Abridged model | 31/12/2021 | 23/06/2022 | 07/07/2022 | Dutch | |
| Abridged model | 31/12/2020 | 21/06/2021 | 19/07/2021 | Dutch | |
| Abridged model | 31/12/2019 | 20/06/2020 | 14/07/2020 | Dutch | |
| Abridged model | 31/12/2006 | 14/06/2007 | 10/07/2007 | French |
Valuation
Indicative valuation
Order of magnitude
As an indication, this company is worth
between 0 € and 100 k€
The detail comes with the Business plan: low and high bounds, the valuation bridge for each financial year, transaction multiples by sector and size, group valuation and exports.
Disclaimer
Indicative estimate based on public sector multiples and the filed annual accounts. It is neither a certified valuation nor financial or investment advice.
Directors & structure
Board of directors
Source · NBB, accounts to 31/12/202513 active · 46 ended
Active mandates
Active
Active
Stijn Schyvens
ActiveActive
Active
Active
Michel Delfosse
ActiveActive
Active
Active
Active
Ownership and network
Looking for more information about this company?
Try for freePublications
Belgian Official Gazette publications
Source · Belgian Official Gazette- Mandates17/07/2026ONTSLAGEN - BENOEMINGEN
- Mandates25/06/2026ONTSLAGEN - BENOEMINGEN
- Mandates29/10/2025DENOMINATION - STATUTS (TRADUCTION, COORDINATION, AUTRES MODIFICATIONS, )
- Mandates29/08/2022ONTSLAGEN - BENOEMINGEN
- Mandates08/03/2022ONTSLAGEN - BENOEMINGEN
- Mandates03/07/2020MAATSCHAPPELIJKE ZETEL - ONTSLAGEN - BENOEMINGEN - STATUTEN (VERTALING, COÖRDINATIE, OVERIGE WIJZIGINGEN, )
- Mandates30/09/2014MAATSCHAPPELIJKE ZETEL - ONTSLAGEN - BENOEMINGEN
- Mandates05/12/2013MAATSCHAPPELIJKE ZETEL - ONTSLAGEN - BENOEMINGEN
Similar companies
Similar companies
A company's peers, by sector and size, are included in the Business plan.
See the Business planTimeline
Timeline
- 2025Annual accounts 2025-23,7 k €↓
- 2025Name changeCustomer Contact & CXForum
- 2024Annual accounts 2024-410,3 €↑
- 2023Annual accounts 2023-49,8 k €↓
- 2022Annual accounts 202215 k €↑
- 2021Annual accounts 20218,5 k €↓
- 2020Annual accounts 202010 k €↑
- 2019Annual accounts 20193,9 k €
- 2019Name changeContactcentres.be
- 14/02/2005IncorporationNon-profit organization